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Privacy Policy

Effective Date: 12/08/2025

At DVN Collective, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly to us and information collected automatically through our website.

  • Personal Information: Name, shipping address, billing address, email address, and phone number (collected during checkout or newsletter sign-up).

  • Payment Information: Payment details are processed securely through Wix’s third-party providers (like Stripe or PayPal). We do not store your full credit card numbers on our servers.

  • Automatic Data: IP address, browser type, and browsing behavior on our site (via Wix analytics and cookies).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your jewelry orders.

  • Communicate with you regarding your order status.

  • Send promotional emails (only if you have opted in).

  • Improve our website performance and customer experience.

3. Sharing Your Information

We do not sell your personal information. We only share data with trusted partners necessary to run our business:

  • Wix.com: Our website host and e-commerce platform.

  • Payment Processors: To securely handle your transactions.

  • Shipping Carriers: (e.g., USPS, UPS, FedEx) To deliver your jewelry.

  • Legal Compliance: If required by North Carolina or Federal law.

4. Cookies and Tracking

Our website uses cookies to enhance your shopping experience (e.g., keeping items in your cart). You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

5. Data Security

As a North Carolina business, we comply with the NC Identity Theft Protection Act. We use Wix’s secure hosting environment, which includes SSL encryption. However, please remember that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request that we correct or delete your data.

  • Opt-out of marketing communications at any time by clicking "Unsubscribe."

7. Contact Us

For any questions regarding this policy or your data, please contact: customerservice@dvncollective.com.

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